1. DELIVERY TIMES
We aim to despatch accepted orders for items in stock within 1 - 5 working days.   Your will be notified by email of the status of your order.

If, for any reason, we are unable to despatch your order from stock within the stated time you will be notified by email and will have the option to amend or cancel your order.

We aim to despatch made to order items within the time stated in the item details but there may be times when this is not possible due to matters out with our control.  If we are unable to ship made to order items within the guide time stated you will be informed by email of your order status and the revised despatch time.

Shamrock and Heather cannot be held liable for any delay in despatch or transit time that is out with our control.

Unless otherwise indicated, all items are sent by Royal Mail or Parcel Force.  Items going to destinations outwith the UK are sent by Airmail with the exception of books that are sent by surface mail.  An indication of how long it will take items to reach their destination after despatch can be found at www.royalmail.com

We cannot accept responsibility for delays in delivery of orders for any reason that is deemed to be outwith our control. In the event that your order does not arrive within the expected time period, please allow two extra working days before notifying us.

Delivery times are to be used only as a guideline and do not form part of any contract.

2. DELIVERY COST
The cost of postage and packing to any destination in the world is included in our price, therefore, delivery costs are not applied to your order at checkout.  Our prices are all inclusive and the price you see on our website is the price you pay.